Customer Reviews
Netexem Customer Reviews
Netexem is a Tustin, CA business phone provider. Call 714.444.0550 to talk to a real person about your business phone system.
Mary Keating
Oct 7, 2026
What a joy to work with Netexem! If you are tired of talking to bots, endless delays, or not talking to a real human being, call Netexem today. My call was answered in moments by Matthew. He solved my telephone problem quickly and sent me a contract for services all while we were on the phone. As we chatted, the accumulated stress of hours spent dealing with companies that rely on machines to help their customers melted away. What are you waiting for? Call Netexem for your telephone needs today. Come back to the human connection.
Nemesio Artola
Oct 5, 2026
Great attention to detail and customer service. Thank you!
Brad Hill
Sep 28, 2026
Matthew has been fantastic to work with! He came in and cleaned up our IT systems and organized our cabling and hardware. He is always available when I have a quick question or when I need him to remote into one of our devices to check connectivity. Always has great recommendations for making our system better too! Can't recommend Matthew and Netexem enough!
Amirabbas A.
Feb 2, 2021
An exceptional service deserves a five star review, but If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small business for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest quality and service.
Eric A.
Feb 2, 2021
1. Professionalism, 2.Honestly, 3. Liability, 4. Punctuality, and 5. Availability, make a phenomenal customer service and made me not forgetting to leave a five star review for Netexem. The first time I called Matthew a couple of years ago, I never thought Netexem is going save me lots of time and money for my home base business. I highly recommend that do not waste any time finding IT specialists in Orange County and stick to Netexem.
Dan B
Mar 6, 2020
Oh OK perfect. I really like it! Getting my voice messages in my email. l now know when people called, what time everything about it. I never had any of that information before, easy to store, recover and save.. Well, Thank you very much Netexem! OCContractor, Inc. Dan
BECKMAR INK
Jan 29, 2020
Excellent service and very competitive pricing. Matthew at Netexem, is very knowledgeable and informative.Thank you Matthew.
Yacdiel Ruiz
Sep 11, 2019
Great service! Matthew helped us setup a 5 line system at the office and the transition was so smooth. Answers every question and the quality of the service is excellent. I highly recommend Netexem.
Andrea Benavente
Sep 11, 2019
Great service! Always responds quickly and comes out to fix any issues we have had!
Dartagnan Frank
Sep 11, 2019
I used Matthew to transition our old phone system into a new one. Being a small business, I was worried about down time and lost calls. Neither one happened, the change was seamless. I couldn’t be any happier with his service and follow up.
J Bustamante
Jul 2, 2019
Matthew is awesome! We are incredibly pleased with his professionalism and the service so far. Keep up the good work!
Ghassemian Law Group
Jun 11, 2019
We're so pleased that we found Netexem. Matthew always responds to our requests quickly and is able to resolve any problems we have. He is a pleasure to work with and is very professional, explaining what needs to be done in a way that laypeople can understand.
Alan Asgari
May 28, 2019
Fantastic customer service from Matthew at Netexem! We were pleased enough to be able to switch our phones and internet over to them to save some money. Once we switched, Matthew walked us through the convenient call forwarding, waiting options and features all available online. Now, if I'm ever out of the office and need someone to take over the phones, I simply get on the Netexem site and click a couple changes. Most importantly, if there's any confusion about any of the many features of their phone and internet services, Matthew's a quick call away. I'd highly recommend their services to anyone who's eligible to sign up with them.
Prime Insurance Services
Feb 19, 2019
Matthew and his team are very professional and knowledgeable. we recently changed our telephone system to VOIP through Netexem , we are very pleased with their service. if you are looking for a professional telephone company to work, contact Netexem!
Cindy Flores
Feb 9, 2019
Matt!! Always so helpful and with a great attitude and super friendly. He is always super helpful. He always makes time to come in when I call him with help on this tech stuff that I don’t know how to fix.. lol. He is super knowledgeable and there is nothing impossible for him not to fix. Excellent service with Matt! I appreciate him very much!
Roma Flooring Designs
Feb 8, 2019
Netexem has Fantastic tech staff, Micheal was very knowledgeable and knew just what to do to get our office Internet and Phone system up and running without any down time.
Protection Patrol Services
Jul 5, 2018
Excellent service and very low price.we received excellent support from matthew , he always there for us to answer our questions great service we are very happy with Netexem and owner matthew . five star for hard work and good service thank you matthew and netexem,
Ash V
Mar 5, 2018
Excellent service and competitive pricing. Matthew at Netexem set up an excellent network for my business. He is very knowledgeable and informative. He also took the time to go over everything with me as well as test everything and he even came by on several occasions afterwards to again make sure that our network was up and running at the most optimal speeds with no issues at all. THANKS MATTHEW!
Ryan Rafie
Mar 5, 2018
It was a plesure dealing with Netexem profesional team. David was very knowledgeable for the work we needed done and worked in timley and efficient. It's hard to find good vendors that service comercial properties with reliable services.
nariman poursaleh
Feb 12, 2018
We have been switched to Netexem last year and save $500 a year with faster service.
Sweet Angel
Feb 3, 2018
Thank you Netexem group specially Matt, for the professional and exceptional service they provide. The process is super quick and the outcome is amazing.The most important part in our business is how much we save!! We will save thousands of dollar. Thank you for saving us money and making our business more liable for our clients.
David Matles
Jan 30, 2018
We switched from AT&T after 20 years to Matt and Netexem and can't believe I waited that long! I should have done it years ago! Matt's is Johnny on the Spot when I need him and hasn't let me down ever. Highly recommend him for phone service and technical support.
Trent Huston
Jan 20, 2018
Netexem has been excellent in setting us up from scratch with a VOIP system, new wireless internet, and fax service. I'm not sure there's anything they could have done better as they have swiftly solved any difficulties we have encountered during the transition. We are very happy with our decision thus far.
amir sarsarshahi
May 19, 2017
Oh my goodness where to even start with how amazing this business is. He has taken care of my family pc's for a few years .Now Matt and his staff are timely and always-always pleasant. I trust my computers in there care and I refuse to go elsewhere. I can't say enough about their awesome services . The reviews here speak volume and and I'm so grateful that great customer service is still alive and well. They can help with PC and Mac, which is great. I would recommend them to anyone in need of computer and servers and network services. Thanks guys keep up the great work.
John Babai
May 16, 2017
What a relief! Finally found someone fair, trustworthy and not afraid of hard work! Matthew (the owner) is such a pleasure to work with. So far he's handled two projects for me with great success. I had a minor issue with the hardware (at no fault of Netexem) and Matthew came by right away and swapped out the hardware (that I had ordered myself) and got everything up and running. A true professional/company shows their worth when they come through if problems arise. He also handled a difficult security camera install. The finished product was very clean and looked high-end. I am ready to start my third project with him this week and looking forward to the future years of working with Matthew and Netexem!
Barry C.
May 9, 2023
Our company finalized the decision to change telephone communication systems to Netexem last month. Mathew explained in detail what was needed and he was right on. He delivered and we are very satisfied. I would highly recommend Netexem and Mathew as we are enjoying our new system and the phone rate has decreased immensely.
Ramsay H.
Jun 8, 2021
Great company, reliable and always there to assist. We have internet / phone services with Netexem and Matthew is always available to help over the phone or in-person if needed.
Carole C.
Jun 3, 2021
Matt was so helpful and easy to work with when relocating our business. Easy to reach and super helpful. He responded immediately when we had an issue and fixed it. Highly recommend him.
Christian B.
May 18, 2021
Really really happy for well over a year. Have been working with Matthew at NETEXEM. Awesome! I was receiving 20 + junk calls everyday. I can respect the idea that companies are trying to drum up business. I just don't have time in my day to entertain them. The volume took over my day. NETEXEM did solve the problem for me for a really great price. Monthly program giving me the flexibility to handle all of my phone lines Ads, client's, and prospective new customers. My employees are able to connect directly with me at anytime. They set up my home office network, because I'm working so much from home now! Thank you NETEXEM. Your the BEST! CEO OCContractor, Inc. Dan
Ingrid M.
May 10, 2021
We decided to use Netexem for our office after years of having bad internet connection with a previous company. Matthew was able to get our office set up in a quickly time frame and we have been loving our new internet provider! I should of switched a long time ago.
Robert. A.
Mar 11, 2021
We opened a new office. I was dreading moving to a new location after 20 years. Matthew came in and took care of everything! We have a new phone system that we love! Everything works perfectly and we couldn't be more satisfied. Netexem is the best and I will recommend Matthew to anyone I know, who needs service with their business. 5 stars!
Amir A.
Feb 2, 2021
If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small business for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!
Jack M.
Dec 18, 2020
Matthew Ashrafi helped with our internet and networking solutions to get our church services streaming online. He went so far above and beyond our expectations I can say with certainty, no one can match his knowledge, expertise, and customer service in this field. He even knew the Spectrum tiers of service and what it was the Spectrum associates were looking at on their computer screens while we had them on the phone to help them navigate their own systems. Matthew didn't just earn a customer for life but a friend.
Serra C.
Jun 29, 2020
Matthew is AWESOME! WONDERFUL customer service! We love our new office phone system! Thank you SO much, Matthew!
XIN H.
Jan 28, 2020
Matthew helped me set up the office telephone system and also the shared network. Now working remotely is much easier for me and my employee. Highly recommend Matthew.
Dart F.
Sep 11, 2019
I used Matthew to transition our old phone system into a new one. Being a small business, I was worried about down time and lost calls. Neither one happened, the change was seamless. I couldn't be any happier with his service and follow up.
Ashley R.
Jun 18, 2019
My husband and I own a small business and were in need of a phone service! When we moved into our office we learned about Netexem, called Matthew and he schedule an appointment to come out the following day. Matthew is kind, smart, is knowledgeable about his business, and is affordable! We hired Netexem to do our phone systems and have never been disappointed! If your looking for reliable and affordable phone service for your small business, call Matthew today!
The R.
May 28, 2019
So glad we came across this company. Since Matthew helped us switch our telephones and internet over to Netexem, our agency has become much more flexible in operations. One of our agents works remotely (out of state). If we need him to cover the office calls, call forwarding is a click away. The variety of call waiting and forwarding is very intuitive and if there's ever any trouble, Matthew's a phone call away. I'd highly recommend Netexem to anyone considering moving away from the large cable companies in search of an outstanding alternative.
Dave M.
Feb 18, 2019
I called Matt today, President's Day, for a problem...Matt was here in my office 20 minutes later! HE'S THE BEST, HANDS DOWN!
Nicholas A.
May 21, 2018
Matthew provided excellent customer service from Start to Finish! He is very informative about the products and services he offers (Phone, Internet, Cloud, IT Service, etc). He helped me completely re-shape the telecommunications aspect of my business by providing excellent internet coverage, a very professional phone/fax system and a sophisticated secure option to protect all my business' information. If you are looking to improve your business without emptying your bank account, Netexem will be your best decision! Thank you Netexem for all of your help!!
Brittany B.
May 21, 2018
Matt made the transition from a land line to this new technology super easy for our small business. Changes like this can really drain our time and energy and be more of a hassle than a help in the end since we don't have an IT team on-site. But with Matt and his team, the transition was seamless with Matt here to oversee it. We gave him and his team a complicated script and set-up given that we offer special pick-up and drop-off services outside of our normal business hours. Long story short, they completely nailed it. We also love the feature that our voicemails get sent right to our email, allowing us to stay on top of all customer communication. All in all, great service and a great product!
Joey B.
May 12, 2018
WOW!! What great service and professionalism I got from Matt at Netexem. From the first visit with Matt, he thoroughly explained what we needed to set up my network, phone system and fax for my small office. He was able to help me with all my IT needs from cabling to hardware. He gave me all the options and worked with some of the items we had to set up a secure and efficient phone and network system. Thank you to Matt and his team for making my life easy at a fair price that we could afford to work with as a small start-up business.
Resi T.
Mar 4, 2018
It was a plesure dealing with Netexem profesional team. David was very knowledgeable for the work we needed done and worked in timley and efficient. It's hard to find good vendors that service comercial properties with reliable services.
Sweet Angel ..
Feb 3, 2018
Thank you Netexem group specially Matt, for the professional and exceptional service they provide. The process is super quick and the outcome is amazing.The most important part in our business ishow much we save!! We will save thousands of dollar. Thank you for saving us money and making our business more liable for our clients.
Shane S.
Dec 6, 2017
We have been using Netexem services for nearly a year and have received excellent support and service.
Shahram I.
Jul 5, 2017
Comprehensive networking and IT with excellent customer care. I used Netexem to design, build and install the computer system and VoIP phone system and all other electronic system in my new office.
J. M.
Apr 26, 2017
What a relief! Finally found someone fair, trustworthy and not afraid of hard work! Matthew (the owner) is such a pleasure to work with. So far he's handled two projects for me with great success. I had a minor issue with the hardware (at no fault of Netexem) and Matthew came by right away and swapped out the hardware (that I had ordered myself) and got everything up and running. A true professional/company shows their worth when they come through if problems arise. He also handled a difficult security camera install. The finished product was very clean and looked high-end. I am ready to start my third project with him this week and looking forward to the future years of working with Matthew and Netexem!
Amir Z.
Feb 14, 2017
I wasn't able to use my computer for the last 3 weeks to some unknown issues. I tried fixing it on my own, but it all failed. I looked up on Yelp to see if there might be a way to fix my computer and I Found Netexem. Before I called Matt from "Netexem" I read all of the reviews and I have to say he's the real deal. He's everything what his past customers called him, professional, awesome, fast, nice, smart and friendly. This guy knows what he's doing and pricing is excellent!. Matt diagnosed my computer problem and brought it back to life. He told me the problem was my hard drive, so he replaced and saved my information and backed it up into the new hard drive. I thank him for saving all my precious pictures and documents I had in there! I'm coming back to him for all of my computer problem! Thank you so much Matt!
Sanaz N.
Jan 25, 2017
I'm so thankful I found Netexem.If I could give them more than five stars I would. I am exceptionally pleased with the work and service and the cost. I have a macbook pro that got infected with a nasty virus when I tried to update a program. Asked a few friends and one of them recommended me to Netexem for computer repair. I Called them to setup a same day appointment. A Few hours after dropping of my laptop I get a call to let me know that my laptop is ready for pick up. He gave it a complete checkup, diagnosed, and treated it.
Seyed N.
Jan 21, 2017
Matt does an amazing job leading his team and is always available, always prompt with responding. They just don't get better than this. We have lost count regarding how many times we have used his extensive knowledge, training and experience in providing us with solutions for our computer repair services and multimedia needs. Matt is the best you can find. He is one of the nicest guys you could ever want to meet, he is very knowledgeable and trustworthy and his prices are very very reasonable. I would highly recommend him to anyone with computer problems, and he would definitely have my business for life!
Hessam N.
Jan 10, 2017
I've been working with Netexem for almost two years now. They're ability to solve problems is amazing and they're very quick at it. They are super-dumper nice. seriously, they are incredible. They understand how important IT aspects are to each business they work with and can give advice on what software or hardware to get according to the needs of their clients.I really don't know what our company (Netsico) would do without these guys. They are so fast, very friendly and approachable. They fix everything, and also they do not shy away from teaching you how to solve minor problems in order to ensure that your business is always running smoothly.If you are tired of looking for someone competent, diligent and who instills peace of mind... go with Netexem and let Matt and his team cover all the bases. I have already started recommended him to friends and will definitely be using him in the future.I highly recommend their services.